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Hospitality
A revolutionary POS system that will change the way you work

Save time and money with Harbortouch Hospitality. Efficiently manage your business – whether it’s a bar, quick service restaurant, casual dining or fine dining

establishment – so that you can focus on what’s important: keeping your customers satisfied and spending!




Manage Better

Harbortouch puts you in control of your business. With a full feature set, it’s the perfect tool to help make running your business easier and more profitable.

Features



Gain Insights

A wide range of reports will provide you with a top-level view of your operations so that you can make more informed and highly strategic business decisions.

Robust Reporting




Work from Anywhere

Our proprietary “Lighthouse” feature allows you to manage your POS system from any computer with an Internet connection.

Work from Anywhere




Unparalleled Support

After onsite installation and training from one of our certified technicians, you will receive exceptional 24/7 customer service and technical support.

Installation, Training, Support

Harbortouch Tableside

Restaurant servers can now input customer orders tableside via Apple iPad®, using a dedicated app that mirrors the interface of the actual POS software for a dramatic increase in efficiency—while offering an impressive dining experience for restaurant patrons.
Learn more →

Order Entry/Ticketing

Manage your orders more accurately and efficiently whether you need to transfer tickets to other users, change tables, split checks, change the price or quantity of an item, repeat previously ordered items, manage gratuity and taxes or various other tasks.



Menu Setup

Add and edit menu items in real-time with a simple and intuitive interface. The menu settings can be fully customized and feature unlimited menu items, categories, choice sets and modifiers.

Customer Database

Quickly view customers’ order history and personal/contact information. Identify sales trends and best customers, ideal for loyalty programs or other incentives.

Bar Tabs

Allow your bar patrons to open a tab, encouraging increased spending and more revenue for your business.

Internal Messaging

Communicate directly with your staff by adding a message of the day to the login screen (i.e., promote sales of a particular item, wish a happy birthday, etc.).
 
Online Reservation Module

Accept and track online reservations directly through the Harbortouch POS system with a simple and easy-to-use interface.
Learn more →



Flexible Pricing

Dynamically create manual comps, coupons and automatic discounts within seconds. Various options allow you to easily create happy hour or late night specials by specifying whether a discount is for a particular time or day and whether the discount is a set amount or a percentage.


Employee Management

Access a complete employee database, showing specific details on each staff member. Track hours worked, edit timesheets, calculate overtime, evaluate sales performance and manage security levels.

Table Tracking

Manage the tables in your restaurant to see which tables are occupied, which are vacant and how many people are at each table.

Fresh Sheet


Check inventory count in real-time. View a countdown of item portions remaining on-hand and receive an alert notification when an item is running low.

 

A wide range of reports provide a top level view of your business
  

Sales Reports
  • Financial Overview
  • Daily Sales Summary
  • Hourly Sales
  • Menu Item Sales
  • And many more!



Menu/Product Mix Reports
  • Basic Product Mix
  • Day-Part Product Mix
  • Product Sales by Employee
  • Detailed Menu Breakdowns
  • And many more!


Customer Reports
  • Customer Summary
  • Customer Detail
  • Sales
  • Payments
  • And many more!
 


Auditing Reports
  • Voids/Comps/Discounts
  • Cash Drawers
  • Tender Types
  • Detailed Tickets
  • And many more!



Labor Reports
  • Labor Comparison
  • Employee Directory
  • Jobs
  • And many more!

 
Now you can work where you want, when you want with the Lighthouse:
the first web-based POS management tool


Run reports or update your menu from any computer with an Internet connection, effectively eliminating the need for a back-office computer.
The Lighthouse puts you in total control of your business, without being tied to your business!

 

Lighthouse enables you to:

  • Access your sales reports
  • Access your inventory reports
  • View your statements
  • View your chargebacks
  • View your deposits
  • Edit menu items
  • Utilize live chat
  • View “how-to” demonstration videos
  • Access Quick Reference Guides and FAQs
    
Access Reports from Anywhere, Anytime
View standard POS reports, such as sales and inventory reports, directly on your Harbortouch POS system or from any computer with an Internet connection. In addition to POS reports, you will also have access to reports that pertain to your merchant account, such as statements, chargebacks and deposits. The Lighthouse gives you easy access to a top-level view of your business, no matter where you are.
  
Manage Your Harbortouch POS System Remotely
You don’t need to be at your business location to make changes to your POS system. Update your menu items or products remotely through the Lighthouse. Simply log on to our online merchant portal to add, delete or edit items on your POS system. Quickly and easily change an item’s name, description, price or quantity from any computer with an Internet connection.


 

Harbortouch will provide complete installation, training and support service
 to ensure a flawless experience


Onsite Installation
Experienced and certified installation
professionals ensure you are up
and running in no time



Certified Technicians
Our certified technicians are highly trained in order to provide a superior installation experience



Convenient Scheduling
We work around your schedule to complete the installation, avoiding any disruptions in your business operations

Comprehensive Training
We provide both onsite and remote training
to make sure you are proficient
with your POS system



Onsite Training
Our onsite technicians provide a basic overview at the time of install to make sure you are comfortable with your new system


Remote Training
Once the installation is complete, we provide an advanced training session over the phone so that you can utilize all of the features and functions of your POS system
  

Unparalleled Support
In-house customer service and technical support
are available 24/7; remote support allows the
Harbortouch support team to access your
system to repair any software issues immediately


Available 24/7
No matter when you have an issue, we will be available to help you reach a quick resolution



Remote Support
The Harbortouch support team is able to log in to your system remotely to instantly repair any software issues you may experience



 

Harbortouch POS Elite

Harbortouch POS Elite is the free* POS system for high-end merchants
 It offers all the benefits of our standard line with more power,
faster performance, larger storage and a sleek, all-in-one form factor.





Base package includes:

  • All-in-one Design
  • Celeron 2.50 GHz dual-core processor
  • 4GB DDR3 RAM
  • Cash Drawer
  • Receipt Printer
  • Server cards
  • Keyboard and mouse

Each POS system base package comes complete with the following components:


Cash Drawer
The heavy-duty cash drawer protects against theft and also includes a cash till to keep your bills and coins organized
Receipt Printer
The extremely reliable, high-speed thermal printer quickly provides receipts for your customers
Employee Time Clock Cards
Each Hospitality system includes 10 employee cards to track labor hours and manage employee access

Optional accessories include:


Remote Printer
Quickly send orders to the kitchen or appropriate area such as the bar, salad prep station, etc.
Scale
Highly accurate scale featuring a heavy-duty cast aluminum casing with an easy-to-clean stainless steel platform
Kitchen Video System
Orders display on a 17″ monitor in the kitchen where the queue can easily be managed with the included “bump pad”

Customer Display Pole
Allows customers to view the price of items sold or you can display a promo message for marketing purposes

Caller ID
Fully integrated caller ID allows you to view a customer’s contact information and order history on your POS system as the call comes in

Extra Employee Time Clock Cards
Add extra employee cards to track labor hours and manage employee access

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