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Retail
 
A revolutionary POS system that will change the way you work

Harbortouch Retail offers countless time and money saving features that will allow you to efficiently manage your business while focusing on what’s important:

keeping your customers satisfied and spending!
  




Manage Better

Harbortouch puts you in control of your business. With a full feature set, it’s the perfect tool to help make running your business easier and more profitable.

Features



Gain Insights

A wide range of reports will provide you with a top-level view of your operations so that you can make more informed and highly strategic business decisions.

Robust Reporting




Work from Anywhere

Our proprietary “Lighthouse” feature allows you to manage your POS system from any computer with an Internet connection.

Work from Anywhere




Unparalleled Support

After onsite installation and training from one of our certified technicians, you will receive exceptional 24/7 customer service and technical support.

Installation, Training, Support


 

Countless time and money saving features automate your day-to-day operations
and help make running your business easier and more profitable
  
Inventory Tracking

You can import your existing inventory database in a snap. Once your inventory has been uploaded, the system will automatically track how much you have in stock.


Employee Management

Track your employees with a built-in time clock and view a detailed breakdown of hours worked for each employee or each day as well as their productivity. Security levels allow you to control the functions that particular employees are authorized to use.


Purchase Order Creation

You can create purchase orders directly through your POS system for easy inventory management and item reorders.



Flexible Pricing

Dynamically customize your product pricing within seconds to accommodate coupons, sales, and other discounts.



Employee Commissions

You can pay your employees commissions for selling particular products. Commissions can be awarded as a percentage of the sale price, percentage of the profit or a flat amount. Also, the salesperson for a transaction can be different than the cashier ringing it up.


Gift Receipts

Gift receipts list the items purchased without the prices so that customers can purchase a gift while enabling the recipient to return or exchange it without seeing the price. A bar code is printed on the bottom of the receipt for quick returns and exchanges.



Rentals

Harbortouch Retail supports item rentals for anything from tools and equipment to furniture and electronics. The customer database tracks the rental along with other pertinent information.
 
Color/Size/Style Matrix

Ideal for clothing and footwear stores, you can easily set up an attribute matrix that includes different colors, sizes and styles for a particular piece of apparel, streamlining the item selection and order process.


Customer Database

Keep a comprehensive record of customers’ purchasing history and personal/contact information to identify sales trends and best customers, ideal for loyalty and other incentive programs. This database can also be exported for direct marketing campaigns.


Vendor Management

Organize all your suppliers and other vendors in a single database to manage all of your important business relationships.



Integrated Payments

Combine multiple operations into one easy-to-use application. Accept cash, checks, credit, and debit through your POS system.



Gift Registry

Customers can make a list of items they would like to receive as gifts for a special occasion such as a wedding, graduation or new baby. The registry can be printed out so that shoppers can carry a copy around the store with them and item quantities are automatically updated as purchases are made.


Layaway

Layaway allows customers to reserve a particular item to purchase at a later date. The customer can then make payments toward the item until it has been paid in full. Stock levels are reduced when an item is on layaway and automatically replenished if the layaway is cancelled.


Consignment

Consignment allows you to sell goods at your store on behalf of someone else. This software enables you to resell these items while tracking how much money should be paid to the consignor. Items commonly sold on consignment include antiques, clothing, artwork, tools, toys, musical instruments and hand-made items.

 

A wide range of reports provide a top level view of your business
  

Sales Reports
  • Sales by:
    • Department
    • Employee
    • Vendor
    • Brand
    • SKU
    • And many other variables
  • Best sellers & worst sellers
  • Gross profit
  • Hourly/daily/weekly/monthly sales
  • And many more!



Vendor Reports
  • Vendor list
  • Vendor payments
  • Vendor profit analysis
  • Sort vendors by:
    • Brand name
    • Contact name
    • Vendor name
  • And many more!
 

Customer Reports
  • Customer list and summary
  • Sort customers by:
    • Name
    • Dollars spent
    • Item
    • Purchase date
  • Customer A/R and store credit
  • And many more!






Inventory Reports
  • Catalog listing by:
    • Name/description
    • Product number
    • SKU
  • Inventory below minimum quantity
  • Sort inventory by:
    • Department
    • Vendor
    • Brand
    • KU
    • And many other variables
  • Purchase order summary
  • And many more!

 

Now you can work where you want, when you want with the Lighthouse:
the first web-based POS management tool


Run reports or update your menu from any computer with an Internet connection, effectively eliminating the need for a back-office computer.
The Lighthouse puts you in total control of your business, without being tied to your business!

 

Lighthouse enables you to:

  • Access your sales reports
  • Access your inventory reports
  • View your statements
  • View your chargebacks
  • View your deposits
  • Edit menu items
  • Utilize live chat
  • View “how-to” demonstration videos
  • Access Quick Reference Guides and FAQs
   
Access Reports from Anywhere, Anytime
View standard POS reports, such as sales and inventory reports, directly on your Harbortouch POS system or from any computer with an Internet connection. In addition to POS reports, you will also have access to reports that pertain to your merchant account, such as statements, chargebacks and deposits. The Lighthouse gives you easy access to a top-level view of your business, no matter where you are.
   
Manage Your Harbortouch POS System Remotely
You don’t need to be at your business location to make changes to your POS system. Update your menu items or products remotely through the Lighthouse. Simply log on to our online merchant portal to add, delete or edit items on your POS system. Quickly and easily change an item’s name, description, price or quantity from any computer with an Internet connection.


 

Harbortouch will provide complete installation, training and support services
to ensure a flawless experience


Onsite Installation
Experienced and certified installation
professionals ensure you are up
and running in no time



Certified Technicians
Our certified technicians are highly trained in order to provide a superior installation experience



Convenient Scheduling
We work around your schedule to complete the installation, avoiding any disruptions in your business operations

Comprehensive Training
We provide both onsite and remote training
to make sure you are proficient
with your POS system



Onsite Training
Our onsite technicians provide a basic overview at the time of install to make sure you are comfortable with your new system


Remote Training
Once the installation is complete, we provide an advanced training session over the phone so that you can utilize all of the features and functions of your POS system
  

Unparalleled Support
In-house customer service and technical support
are available 24/7; remote support allows the
Harbortouch support team to access your
system to repair any software issues immediately


Available 24/7
No matter when you have an issue, we will be available to help you reach a quick resolution



Remote Support
The Harbortouch support team is able to log in to your system remotely to instantly repair any software issues you may experience



 

Harbortouch POS Elite

Harbortouch POS Elite is the free* POS system for high-end merchants
 It offers all the benefits of our standard line with more power,
faster performance, larger storage and a sleek, all-in-one form factor.




Base package includes: 

  • 15” monitor with 5-wire touch-screen
  • All-in-one design
  • Celeron 2.50 GHz dual-core processor
  • 4GB DDR3 RAM
  • Cash Drawer
  • Receipt Printer
  • Bar Code Reader
  • Customer Display Pole
  • Keyboard and Mouse

Each POS system base package comes complete with the following components:


Cash Drawer
The heavy-duty cash drawer protects against theft and also includes a cash till to keep your bills and coins organized
Receipt Printer
The extremely reliable, high-speed thermal printer quickly provides receipts for your customers
Barcode Reader
A barcode reader makes customer checkout quick and easy
Customer Display Pole
Allows customers to view the price of items sold or you can display a promo message for marketing purposes
Keyboard
The included keyboard provides another convenient option for entering text into the system
Mouse
In addition to touching the screen, you can easily navigate your POS system using the included mouse
Employee Time Clock Cards
Each Retail system includes 5 employee cards to track labor hours and manage employee access

   

   

Optional accessories include:


Debit PIN Pad
Enable PIN-debit transactions with highly secure, encrypted PIN pad
Scale
Highly accurate scale featuring a heavy-duty cast aluminum casing with an easy-to-clean stainless steel platform
Extra Employee Time Clock Cards
Add extra employee cards to track labor hours and manage employee access

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